Can you give technical information about the lithographys?

Are they signed and numbered?

How are the lithographs packed?

Can I pay by Check?

Can I pay by wire transfer?

Is payment by credit or debit card secure?

What are the delivery times?

What are the transportation costs?

What are the delivery zones?

What happens if no one is here during delivery?

What if the lithograph is delivered damaged?

Can I call you?

Do I have to pay customs clearance fees ?

What if I forgot my password?

Where can I find JR's books and posters?



You will find a link to reset your password thanks to your email address in the « User account » section. However, if the problem persists, please contact us : contact@social-animals.net.



Check are only available for inside France transactions.
Please make the Check payable to Social Animals and send it to:
36 rue Lebour 93100 Montreuil, France.

Your order will be sent once the cheque has cleared.



Here are the instructions for the wire transfert:

30056 / 00074 / 00740025072 / 04

IBAN : FR76 3005 6000 7400 7400 2507 204
BIC / SWIFT : CCFRFRPP

Bank address: HSBC - 95, boulevard Richard Lenoir - 75011 Paris - France

Company address: Social Animals - 36, rue Lebour - 93100 Montreuil - France



HSBC provides secure card payment services that allow you to buy online through HSBC servers in a safe environment.

Your credit card number is directed to the servers of the bank, your payment is made directly to the bank.

The order will be canceled and the customer notified by mail whenever payment servers refuse to give their authorization for the transaction.



The lithograph is carefully packed in silk paper and bubble wrap. It is then placed in a round cardboard tube. Very resistant, this tube is ideal for shipment by carrier, it guarantees the security of your lithograph.

The outer tube is very resistant and covered with grey paper (quality 72 g/m²). The tube reinforcement provides excellent resistance to compression and crushing.

Bubble wrap is added to the tube to fill the voids and thus avoid that the lithograph moves during transportation.



Your order is processed by UPS within 48 hours after the settlement (excluding weekends and holidays). A tracking number will let you know where is your package from this period.

Expect from 1 to 3 days in France and Europe (EU) and from 4 to 7 days International (non-EU Europe included).



In case of absence during the delivery, you will be contacted by UPS to agree for a second delivery date. There will be no third date. Delivery is not possible on Saturdays.

It is therefore strongly advised that you enter your phone number in your profile to be contacted by UPS, as well as any information to guarantee easy access to your home. Of course, www.social-animals.net will not disclose or sell this information for commercial or fraudulent purposes.



All customs clearance fees paid by UPS carrier will be charged to the customer.



In this case, please contact us at contact@social-animals.net.



Please call the following number +33 (0)1 83 64 07 73 and leave a message, we will contact you shortly.



Metropolitan France, EU countries, rest of Europe, International except Iran, Cuba and North Korea.



Transportation costs are calculated according to your geographic area and the current fees of the UPS carrier at the time of your purchase.
These costs are obviously updated and recalculated after the discounts provided by the carrier according to the number of sales made by social-animals.net.



The technique used is an 8-color lithographic printing on flat machine Voiron and Marinoni on Rives BFK White - 270 grams paper. They carry the stamp of the studio where they were printed. For more details please consult the presentation page.



Yes, they are signed on the lower right corner, with a stamp and pencil lead, and numbered on the lower left corner. You can find this information on the pages reserved for each lithography. The ZOOM function allows you to check.



All JR's books and posters are available on Crakedz.com.

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